Online Directory

Online Directory

There are lots of services out there that that give you support and advice. Please see our online directory of other organisations' services below.

For a faster search, click on our quick links below:

Benefits; Children's Services; Women's Services; Legal Services; LGBT+; Older Peoples Services; Men's Services; Perpetrator's Services

24 Hour National Helplines

Freephone 24 hour National Domestic Violence Helpline: 0808 2000 247 (run in partnership between Women’s Aid and Refuge)

Emergency services: 999


Welfare Rights for Greenwich Residents Address: The Woolwich Centre, 35 Wellington Street, Woolwich, SE18 6HQ.

Telephone advice for Royal Greenwich residents. Open Monday – Friday 10am-4pm.

Phone: 020 8921 6375

Textphone number: 18001 020 8921 6375


Official Government Benefits Advisor Site

Greenwich (Woolwich) Citizens Advice Bureau

Address: Old Town Hall, Polytechnic Street, LONDON, SE18 6PN

Phone: Advice line 020 8853 9499

Fax: 020 8317 7571

Children’s Services


You can get help and advice about a wide range of issues, talk to a counsellor online

Helpline: 0800 1111

Family Rights Group

Information for mothers whose children are involved with Children’s Services because of domestic abuse



Greenwich Mind

Greenwich Mind is a community based mental health centre. They have the philosophy that mental health is an issue for everyone. They run many activities for people who live in the Royal Borough of Greenwich for people who want to look after and improve their mental health and well-being.

Address: 54 Ormiston Road, Greenwich, London, SE10 0LN


Phone: 020 8853 1735


Directory of Counselling services

Parent Support Group

For parents/carers with adolescent children. Includes helpline, individual counselling, weekly drop-in sessions and ‘Living with challenging behaviour’ courses. Self referral available.

Address: 72 Blackheath Road, Greenwich SE10 8DA

Helpline: 020 8469 0205


Family Matters

Specialist, confidential counselling, advice and helpline service for children and adult survivors of rape and sexual assault. Service delivered at various locations in the borough.

Helpline: 01474 537 392

The Scarlet Centre

Advice and drop in sessions (Tues/Wed/Thurs/Sat 10.00am-5.00pm; Fri 2.00pm-5.00pm) for women in London affected by violence, homeslessness, rape or sexual abuse, prostitution or domestic violence. Support relating to mental health and/or substance misuse problems as a result of violence. Counselling service. Support groups and workshops to encourage self esteem and confidence.

Phone: 020 7840 7142


The Samaritans

Available on the helpline 24 hours a day to provide emotional support for people who are experiencing feelings of emotional distress or despair, including those which may lead to suicide.

Address: 1-5 Angus Street, London, SE14 6LU


Helpline: 08457 90 90 90

Phone: 020 8692 5228


Greenwich Time to Talk

Greenwich Time to Talk provides psychological treatment for people aged 18 and above living in the borough of Greenwich with common concerns such as anxiety or depression.


Phone: 020 3260 1100


Drug and Alcohol Abuse

Primary Care Drug and Alcohol Service

PCDAS is the main service for people with alcohol or opiate dependencies in the borough. * Provide substitute prescribing, key work, community detox, referral on for inpatient services and referral on to the Complex Needs Service at the Beresford Project for those who require higher levels of support.


Phone: 020 8855 4270


Provides a support group on Monday evenings in Woolwich focussing on how to deal with any difficulties faced by living with a drug or alcohol user. Offers each person the opportunity to share their fears, problems and anxieties in a safe place. Run by an experienced and trained counsellor.

Phone: 020 7553 7640

Alcoholics Anonymous

Local peer support groups for people with alcohol dependency through regular meetings.

Phone: 0845 769 7555

Narcotics Anonymous

Local peer support groups for people with narcotic dependency through regular meetings.

Phone: 0300 999 1212


Cocaine Anonymous

Local peer support for people with cocaine or crack dependency through regular meetings.

Phone: 0800 612 0225


Local peer support for families and friends of alcoholics. Separate local support group may be available for teenage children affects by others alcohol dependency. Helpline open between 10am and 10pm daily.

Helpline: 020 7403 0888


Families 1st Service

Intensive ‘whole family’ support for families where issues of ASB, Offending, non-school attendance and worklessness have been identified. Key Workers provide a varying level of support and challenge to the ‘whole family’ within the home, whilst improving links and engagement with services.

Phone: 020 8921 2779

Mums’ support group @ Brookhill Children’s Centre

Treatment workers provide support to mothers who have issues with drugs or alcohol. Childcare provided to support sessions. Project aims to provide mums with treatment in a non-stigmatising and discreet setting, whilst also linking the children in with play services and the opportunity to socialise with other children. Lunch provided at the beginning of the session and a parenting worker is on hand to offer advice and support and help to link them into other services which they might find useful. Held on Thursday afternoons between 12:30-14:30.

Phone: 020 8854 2859

GDVA Directory

A directory of local and national DVA agencies. This directory will be updated every six months.

To be included in this directory please email: info_gdva@


The Royal Borough of Greenwich – Housing

Information and advice about council housing and finding a home, as well as useful resources for private homeowners, tenants and landlords.


Greenwich Housing Rights

Offer independent advice on all housing and related issues

Address: 36 Wellington Street,Woolwich, London SE18 6PF


Phone: 020 8854 8848


Shelter believes everyone should have a home. More than one million people a year go to them for advice and support.


Helpline: 0808 800 4444

Email: click here for their webform

Legal Services

Plumstead Community Law Centre

Providing free legal advice and representation to the people of Greenwich on housing, welfare, benefits, employment and immigration.

Address: 36 Wellington Street, Woolwich, SE18 6PF


Phone: 020 8854 8848 (advice line)


Local Solicitor Firms

Hudgell & Partners: For further details visit:

Powell & Co Solicitors: For further details visit:

HE Thomas Solicitors: For further details visit:


Resolution, national organisation of family lawyers committed to non-confrontational divorce, separation and other family problems. Use their search facility to find a family lawyer near you.



The Metro Centre

The Metro Centre has a long tradition of providing support services to the LGBT community, and beyond.

Address: 141 Greenwich High Road, London, SE10 8JA


Phone: 020 8305 5000



Confidential national helpline for victims of same sex couples experiencing domestic violence and abuse.


Phone: 0207 704 2040

Stonewall housing

Stonewall Housing works to ensure lesbian, gay, bisexual and trans people live in safer homes, free from fear, and where they can celebrate their identity and support each other to achieve their full potential.

Phone the advice line on 020 7359 5767 for confidential advice.


For Women

The Her Centre

Her Centre is a woman led charity in Greenwich set up in 1997. We support women who live, study or work in Greenwich and who are seeking advice.


Helpline: 020 3260 7715



Refuge is a UK national charity. Refuge supports 2,800 women and children on any given day through a range of services, including refuges, independent advocacy, community outreach and culturally specific services.

Helpline: 0808 2000 247


Women's Aid

Women’s Aid is the national charity working to end domestic violence against women and children. They support a network of over 350 domestic and sexual violence services across the UK.


Helpline: 0808 2000 247


NSPCC FGM Helpline

Helpline: 0800 328 3550


Forced Marriage


Helpline: 0207 920 6460

The Forced Marriage Unit

A joint Foreign and Commonwealth Office and Home Office unit, which operates a public helpline to provide advice and support to victims of forced marriage, as well as to professionals dealing with cases


Helpline: 020 7008 0151


Sex Work

Door of Hope: Offers support and outreach for women involved in sex work


Helpline: 0845 0044231

Trust London: Community based team, offering support, advocacy and opportunities for women involved in, exploited through and for those who have exited from prostitution.

Helpline: 020 8769 9156


Sexual violence

The Havens: Specialist centres in London for people who have been raped or sexually assaulted


Helpline: 020 3299 6900


National Stalking Helpline: Provides information and guidance on the law, how to report stalking, gathering evidence, staying safe and reducing the risk.


Helpline: 0808 802 0300


Paladin National Stalking Advocacy Service: Assists high risk victims of stalking throughout England and Wales.


Helpline: 020 7840 8960


Trafficking for sexual exploitation

Stop the Traffik: Works to inspire, inform, equip and mobilise communities to know what trafficking is, how to identify it and how to respond, and how to protect themselves and others.


Telephone: 020 7921 4258


For Men


SurvivorsUK helps men who have been sexually violated and raises awareness of their needs. Sexual violation includes both childhood sexual abuse and adult sexual assault/rape.


Helpline: 0845 122 1201 Monday & Tuesday 7- 9.30pm, Thursday 12-2.30pm


Men’s Advice Line

Offers advice and support for men in abusive relationships, both those experiencing violence and abuse from partners, and concerned about their own violence.


Helpline: 0808 801 0327


For Older People

Action on Elder Abuse

They work to protect, and prevent the abuse of, vulnerable older adults.

Helpline: 080 8808 8141

For Younger People

The Point

The Point offers youth support services for education, training, employment, housing options and support, personal development programmes, sexual health service, drug and alcohol support, positive activities and volunteering.

Address: Riverside Centre, Woolwich High Street, Woolwich SE18 6DF

Phone: 020 8921 8224

Little Fish: Delivers ‘New Leaf’, aimed at engaging and supporting young people in developing healthy relationships.


Telephone: 020 8269 1123


They support young people who are using or at risk of using drugs or alcohol, those that are concerned about their parents’ or carers’ drug or alcohol use and parents and carers who are concerned about their young person’s drug or alcohol use.

Phone: 020 8921 6907


Get Connected

Free confidential help for young people under 25, whatever the problem.


Helpline: 0808 808 4994

Raises awareness on the dangers of addiction and helps young adults stay drug-free.

HealthCorps, promotes healthy living among teens

For Perpetrators

Domestic Violence Intervention Programme Referrals to the service are accepted from professionals and from self-referrals.

Adult referrals (18+) Violence Prevention Team:

Phone: 020 7633 9181


Young people’s referrals (16-18s) Yuva Team:

Phone: 020 8222 8281



Confidential helpline offering advice, information and support to help you stop being violent and abusive to your partner – for men, women and young people.


Helpline: 0808 802 4040